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Privacy Policy

At NeverFall, privacy and account security are treated as operational requirements, not optional extras. This page explains what data we collect, how we use it, and what rights you have regarding that information.

Last updated: 30.06.2026
01 / DATA COLLECTION

Information We Collect

We may collect the following types of information:

Full hardware identification: HWID, motherboard serials, CPU/GPU identifiers, BIOS details, and other unique system markers.
IP address history, including geolocation data and internet service provider information.
Operating system and environment details, including running processes, installed software, and system uptime.
Activity logs, including login attempts, session duration, and usage statistics.
Account identifiers such as Discord, email, and any other linked accounts.
Additional metadata if required for security or anti-abuse checks.

We may collect additional information if suspicious activity is detected to ensure account security.

02 / USAGE

How We Use Your Information

Your information is used for security and service improvement:

  • To verify identity and ensure compliance with our rules.
  • To protect accounts and devices from unauthorized access.
  • To monitor usage patterns and identify unusual activity such as rapid IP changes or multiple logins from different locations.
  • To detect and prevent violations of the Terms of Service.
  • To communicate with you regarding issues related to access, security, or account concerns.
03 / SECURITY

Data Sharing and Security

We do not sell your data to third parties. We do not share it for unrelated commercial use. We use it only for secure verification and account protection, and we remain responsible for handling your privacy-related data.

04 / RETENTION

Data Storage and Protection

Data is stored for the period necessary to fulfil the purposes of processing.

We take reasonable steps to protect data, but we do not guarantee absolute security of information transmitted over the internet.

The Service does not require users to provide passport data, documents, photographs or other personal information beyond the minimum necessary for operation.

05 / DISCLAIMER

Disclaimer of Liability

The user understands and agrees that transmitting information over the internet always involves risks.

The Administration is not liable for the loss, theft or disclosure of data if this occurred due to the fault of third parties or the user themselves.

06 / RIGHTS

Your Rights

You have the right to access, update, or delete your personal information. For privacy-related requests, contact us directly.

07 / UPDATES

Changes to This Policy

The Administration may amend the terms of this Policy without prior notice. Continued use of the Service after changes are made constitutes acceptance of the new version of the Policy.