Privacy Policy

At NeverFall, your privacy is one of our top priorities. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your personal data.

1 Information We Collect

We may collect the following types of information:

Full hardware identification (HWID, motherboard serials, CPU/GPU identifiers, BIOS details, and other unique system markers).

IP address history, including geolocation data and internet service provider (ISP) information.

Operating system and environment details, including running processes, installed software, and system uptime.

Activity logs, including every login attempt, session duration, and usage statistics.

Account identifiers, such as your Discord account, email, and any other linked accounts.

Any additional metadata deemed necessary for security and anti-abuse measures.

We reserve the right to collect additional information at any time if suspicious activity is detected.

2 How We Use Your Information

Your information is used for strict security enforcement and operational monitoring:

To verify your identity and ensure compliance with our rules.

To permanently blacklist accounts and devices involved in unauthorized activity.

To monitor and analyze usage patterns, identifying suspicious behavior, including but not limited to: Rapid IP switching (indicating VPN/proxy usage). Multiple logins from different locations. HWID spoofing or attempts to bypass security measures.

To detect, prevent, and respond to any suspected violations of our Terms of Service.

To share collected data with our security team and partners for the purpose of banning and blacklisting across multiple platforms.

To improve our services and user experience.

To communicate with you regarding any issues or concerns you may have.

3 Data Sharing and Security

We do not sell your data to third parties. Your data may be shared with trusted partners only to improve our services, and we ensure secure data handling practices.

4 Your Rights

You have the right to access, update, or delete your personal information. Contact us at

[email protected]

for any privacy-related concerns.

5 Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.

Last updated: 06.04.2025